Vrátenie a reklamácia

Returns 
Naše policy lasts 30 days. Ak je 30 dní, má since vaše nákupy, unfortunately by ste mohli získať a refund or exchange.

To je eligible pre return, váš predmet musí byť unused a v tom istom stave, ktorý ste received it. It must also be in the pôvodný balík.

Several typov dobrých hodnôt sú exempt z being returned. Perishable goods such as food, flowers, newspapers alebo časopisy cannot be returned. Tiež nie sú prijateľné výrobky, ktoré sú intimate alebo sanitárne výrobky, hazardous materiály, alebo flammable liquids alebo gases.

Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items

To complete váš return, we require a receipt or proof of purchase.
Please do not send váš nákup back to the manufacturer.

Sú to certain situácie, kde len partial refunds sú granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, softvér, video game, cassette tape, alebo vinyl record that has been opened
- Any item nie je v jeho pôvodnom stave, je damaged alebo missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable) 
Once váš return je received a inspected, ak sa vám dostane e-mail na notify you, čo som bol received váš returned item. We will also notify you of the approval or rejection of your refund.
Ak ste boli schválení, potom sa váš refund bude procesný, a kredit bude automaticky použitý na kreditnú kartu alebo originálny spôsob platby, s certainom na deň.

Late or missing refunds (if applicable) 
If you haven't received a refund yet, first check your bank account again.
Budete contact your credit card company, it may some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
Ak ste uviedli všetky tieto a ste mali byť prijatý svoj refund, prosím kontaktujte info@zovero.com.

Sale items (if applicable) 
Only pravidelne priradené položky môžu byť refundované, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
Žiadne náhradné položky, ak sú defective alebo poškodené. Ak potrebujete premeniť to na ten istý predmet, kliknite na e-mail na info@zovero.com a na svojom mieste to: ZOVERO, Stremy 4, 27734 Nebužely , Slovakia.

Gifts 
Ak bol predmetom, ktorý bol označený ako darček, keď kúpil a shipped directly to you, you'll bol prijatý a darčekový kredit pre hodnotu vášho return. Once returned item is received, a gift certificate will be mailed to you.

Ak je predmetom bol označený ako darček, keď kúpil, alebo darček dával pod čiaru loďou, aby sa šíril do tej istej poslednej doby, mali by ste sa vrátiť do darčeka a uskutočniť z vášho return.

Shipping 
To return your product, you should mail your product to: ZOVERO, Stremy 4, 27734 Nebužely , Slovakia

Budete responsive pre vrátenie nákladov na svoje dopravné náklady na returning váš predmet. Shipping costs non-refundable. Ak ste receive a refund, náklady na return shipping budú dedukované z vášho refundu.

Depending on where you live, time it may take for your exchanged product to reach you, may vary.

Ak ste shipping na item cez $75, môžete skontrolovať používanie trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.